In today’s ever-changing world, your organization needs to adapt to new circumstances as they arise, and technology plays an important role. However, the way you adopt and manage technology in your organization is inarguably crucial for your business success. Best practice means finding and using the best ways of working to achieve your business objectives.
You may try different ways until you identify which best fits your business needs but this approach may lead you to wrongly decide on IT investments. A more effective way is learning from and through the lens of effective and profitable successful businesses in your industry. Evaluating and comparing the way you operate with successful business players, and then adopting their most successful elements will save you money and time.
Best practice produces results that are superior to those achieved by other means. It will eventually become your standard way of doing things and complying with legal or ethical requirements in the most efficient and effective way.
For many years, we have assisted businesses in the adoption of best practices for Information Technology (IT) such as ITIL®, COBIT®, LEAN IT® and others. Our approach is quite simple:
Think it – The first step is to identify and agree on the key factors that drives your business to change. We evaluate IT current capability and identify where deficiencies exist. Based on this, we define a target for improvement followed by a gap analysis to identify potential solutions. As solutions can be quick-wins or long-term tasks, we prioritize identified improvements and come up with a plan.
Build it – The second step is to develop a plan for the implementation of feasible and practical solutions ensuring that the benefits are identified and continually monitored.
Tweak it – The third step is about tuning. The success of this step requires feedback from business stakeholders, sponsors and IT Staff. We will engage them through a comprehensive communication plan and implement the agreed improvements.
Ship it – In this fourth step, we will focus on developing a sustainable execution of the improved processes, practices and policies into normal business operations. We will ensure that the right level of accountability and responsibility is defined and communicated to keep the momentum going.