STEP 1: SCOPE
Every business regardless its size and complexity, depends on technology to achieve its goals. The first step is to identify which outcomes are expected from the IT provider and translate these outcomes into IT-related goals. This way the IT staff focuses their improvement efforts on what is relevant for the business.
STEP 2: ASSESS
The IT-related goals are the foundation of the IT strategic and tactical plans which also include the prioritization of IT-related investments and initiatives. To achieve these goals, adequate processes must be in place. This step is about assessing current processes, resources, capabilities and skills.
STEP 3: IMPROVE
Now, it’s time to change! Gaps are analyzed and potential improvements identified. The information collected from this step can be used to develop and present your business case with a roadmap duly defined. If you need expert advice, our consultants will be available as an option of our cloud service.