We breathe...

ITIL | DEVOPS

Are you a training provider?

eLearning Design

We transform your in-house training into eLearning that connect with and motivate your learners.

Ready-to-use

We license content created and designed by subject matter experts in IT best practices.

Custom solution

Your organization is unique and so your training challenges. We can design a unique solution for you.

Our Training Portfolio

ITIL 4 Foundation

ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. 

This 2-day course is the perfect blend of classroom training and group exercises ensuring that participants will fully comprehend the ITIL concepts, and are also able to apply them in a real world context.

 

 

  • Understand the key concepts of ITIL service management.
  • Understand how ITIL guiding principles can help an organization to adopt and adapt ITIL service management.
  • Understand the four dimensions of ITIL service management.
  • Understand the purpose and components of the ITIL service value system, and activities of the service value chain, and how they interconnect.
  • Understand the key concepts of continual improvement.
  • Learn the various ITIL practices.

All content is accredited and based on the official syllabus ensuring nothing is left to prepare for the associat­ed certification. The exam consists of forty ( 40) multiple-selection questions and has a duration of sixty (60) minutes. To pass the exam and achieve the ITIL Foundation certification, the learner must answer a minimum of twenty-six (26) questions correctly equivalent to 65%. 

Minimum of 6 students and a maximum of 20 students per session is a requisite for instructor-led delivery (onsite or virtual live classroom). 

The eLearning version is available at SIMPLICIENT.

PeopleCert DevOps Fundamentals (coming soon)

DevOps is a coined noun used to describe an evolution of existing IT best practices from ITIL, Lean and Agile into a development and operations approach that supports automation and continuous delivery, and encourages a culture of collaboration and learning to help IT deliver business value better, faster and cheaper than ever before. 

This workshop is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps. 

  • What is DevOps
  • The urgency of DevOps
  • Key DevOps principles and concepts
  • The full stack: Processes and practices
  • The full stack: People and culture
  • The full stack: Technology and  automation

The exam consists of 40 questions multiple-choice. The exam session is 60 minutes, closed ­book. 28 out of 40 correct answers are required to pass (65%). Upon successful passing of the associated exam, the learner will be recognized with the PeopleCert DevOps Fundamentals Certification.

Minimum of 6 students and a maximum of 20 students per session is a requisite for instructor-led delivery (onsite or virtual live classroom). 

We will launch this workshop in eLearning format on May 18, 2020.  Stay tuned at SIMPLICIENT.